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Courtesy translation
This English version is a courtesy translation provided for convenience. If there is any discrepancy between the English and the Turkish text, the Turkish version prevails. Read the Turkish version.
This Privacy Policy explains how your information is handled when you visit the website of Trakya Global Lojistik Limited Şirketi (“Company”) and when you contact us through the channels on the website.
Details of the legal grounds on which your personal data is processed and of your rights are set out in the KVKK Privacy Notice, and information on cookies and similar technologies is in the Cookie Policy.
Information We Collect
Information you send us
When you fill in the contact form, we receive your first and last name, e-mail address, telephone number and the information you write in the notes field (for example, your cargo, your route and the vehicle type you request). When you reach us by e-mail or telephone, we use the information you share to respond to your request.
Information generated automatically
When you visit the website, the infrastructure hosting it records technical information such as your IP address, browser and device information, the page you visit, and the date and time in its server logs. These records are used to keep the website secure and running without interruption.
Information stored on your device
Our website uses only a limited amount of local storage in your browser that is needed for it to work and that contains no personal data, plus a functional cookie that remembers your language choice if you use the language switcher. We do not use analytics, advertising or marketing cookies or tracking tools; if such tools are added in the future, they will run only with your consent. For details, see the Cookie Policy.
How We Use Information
We use the information we collect only for the following purposes:
- To respond to your quotation, transport and communication requests and to contact you,
- To plan the right vehicle and route for your cargo and to provide you with a quotation,
- To keep our website secure, detect technical problems and prevent misuse,
- To fulfil our obligations arising from legislation.
We do not sell or rent your information, and we do not use it for marketing without your consent. You can find out which information is processed on which legal ground in the KVKK Privacy Notice.
Sharing of Information
We share your information only in the following cases and to the extent necessary:
- With service providers that help us deliver our services, such as the provider of the infrastructure hosting our website and our e-mail service provider,
- With legally authorised public institutions and organisations and judicial authorities, within the scope of their requests and our legal obligations,
- With our legal advisers, in the event of a dispute, to the extent necessary to protect our rights.
If the servers of our hosting or e-mail service providers are located abroad, some of your information may be processed abroad. These transfers are made in accordance with Article 9 of KVKK; details are in the KVKK Privacy Notice.
Security Measures
In accordance with Article 12 of KVKK, we take technical and administrative measures to ensure an appropriate level of security in order to prevent your information from being processed unlawfully, to prevent it from being accessed unlawfully and to ensure that it is safeguarded. For example:
- Communication between the website and your browser is encrypted with HTTPS (TLS).
- The contact form asks only for the information needed to respond to your request.
- Access to your information is limited to the people responsible for responding to your request.
- We choose our service providers taking into account the security measures they offer.
Although the risks of data transmission over the internet cannot be eliminated entirely, we take care to take the necessary measures to protect your information. If processed personal data is obtained by others through unlawful means, we notify the persons concerned and the Personal Data Protection Board as soon as possible, as required by the Law.
Third-Party Links
Our website may from time to time contain links to websites or services belonging to other organisations. We are not responsible for the content or privacy practices of those sites, and we recommend that you review the privacy policies of the sites you visit. Telephone and e-mail links on the website open the relevant application on your device.
Children’s Privacy
Our website and services are intended for businesses and adults; we do not knowingly collect personal data from anyone under the age of 18. If we become aware that information belonging to a person under 18 has been sent to us, we delete it. If you believe that a child of whom you are the parent or guardian has sent us information, please contact us.
Your Rights
Under Article 11 of KVKK, you have rights such as learning whether your personal data is processed and requesting its correction or deletion. You can find your rights and the methods of application in detail in the KVKK Privacy Notice.
Changes to the Policy
We may update this policy depending on changes to our website or to legislation. The current policy is always published on this page; the “Last updated” date at the top of the page shows the most recent change.
Contact
You can reach us with questions about this policy or about the processing of your information:
- Company
- Trakya Global Lojistik Limited Şirketi
- Address
- Veliköy Mah. 68. Cad. Çerkezköy/Tekirdağ
- Telephone
- +90 282 320 08 45
- info@trakyaglobal.com
- Working hours
- Monday – Saturday, 09:00 – 18:00